Jiwanjyot
Kour Puri

Over the years, her work has brought her into very different kinds of conversations: with a child struggling to express what they feel, a family trying to make sense of a difficult situation, or an adult trying to understand a pattern that no longer feels sustainable. The contexts have varied, as have the concerns people bring with them. What has remained constant is the need to look beyond the immediate concern and understand the person experiencing it.

The settings kept changing. The question underneath them didn't.

Day to day, her work involves understanding what brings a person to counselling, developing an individualised understanding of their circumstances, and shaping psychological support around the person rather than a predefined formula.

Across seven years of professional practice, she has worked with hundreds of individuals across different stages of life and professional settings, with experience spanning individual counselling, school psychology, government psychosocial services, clinical mental-health settings and rehabilitation-oriented work.

The breadth of that experience has shaped the way she understands psychological care: something that must account not only for what a person presents with, but also for the relationships, environment, history and circumstances surrounding it.

Four kinds of setting, roughly: clinical, educational, community, and private practice. Each one teaches something the others can't. A school teaches you that a child's behaviour is usually a message to somebody. A de-addiction centre teaches you what relapse actually looks like, as opposed to what the literature says about it.

Alongside that, applied training across counselling, psychotherapy, behavioural interventions, psychosocial support and rehabilitation-oriented care.

Drawing on CBT, REBT, IPT and behavioural interventions.

The framework follows the person, not the other way round. Before deciding on a direction, she looks at what someone is presenting with, the context they're in, what they want out of the work, and what they psychologically need — which is not always the same thing as what they want.

Applying one model uniformly to everybody is faster. It's also how people end up feeling unheard by a process that was supposed to help.

Student mental-health and wellbeing initiatives. Awareness work with students, parents and teachers. Rehabilitation-oriented psychosocial support.

During COVID-19 she contributed to community mental-health work in District Kathua through the Indian Academy of Health Psychology Mental Health Task Force.

Her research paper placed in the top three at the National Conference on Inclusive Education & Psychological Testing in Schools, COE Chandigarh, in 2022.

Healora is what that work became once it had somewhere of its own to live. A practice built around individualised care and the belief that what someone presents with is rarely the whole story.

It pulls together what she learned in institutional, community, educational and private settings, and points it at emotional difficulties, relationships, transitions, behavioural concerns, student wellbeing and the wider psychological ground underneath all of them.

The practice is deliberately wider than a single presenting problem or a single client group. It works with the person in context: their experiences, relationships, circumstances, patterns, and what they're actually able to change right now.

That's the thinking behind Healora. Look past the immediate symptom, understand what surrounds it, and make room for psychological work that's careful, evidence-informed and built for one person rather than a category.