Jiwanjyot
Kour Puri

Jiwanjyot Kour Puri has spent those years in rooms that had almost nothing in common. A CBSE school, counselling students aged 5 to 18 and then sitting with their parents to talk through what she'd observed. A Department of Social Welfare post with the Government of Jammu & Kashmir, where the work was trauma-informed counselling and crisis intervention, and where a session often ended in a referral to a doctor, a lawyer or a welfare officer. A de-addiction centre in Amritsar. A behavioural sciences department at Fortis in Delhi. And now an online practice, where she has counselled more than 300 people.

The settings kept changing. The question underneath them didn't.

Day to day, her practice runs on case formulation, intervention planning, therapeutic follow-up and individualised support. What people actually bring is broader: anxiety and stress, emotional dysregulation, low mood, overthinking, self-esteem, relationship difficulties, behavioural concerns, academic and student wellbeing, life transitions, psychosocial adjustment.

That's a wide range, and it's meant to be. A practice narrowed to three specialties turns away the person whose difficulty sits somewhere between them.

Four kinds of setting, roughly: clinical, educational, community, and private practice. Each one teaches something the others can't. A school teaches you that a child's behaviour is usually a message to somebody. A de-addiction centre teaches you what relapse actually looks like, as opposed to what the literature says about it.

Alongside that, applied training across counselling, psychotherapy, behavioural interventions, psychosocial support and rehabilitation-oriented care.

Drawing on CBT, REBT, IPT and behavioural interventions.

The framework follows the person, not the other way round. Before deciding on a direction, she looks at what someone is presenting with, the context they're in, what they want out of the work, and what they psychologically need — which is not always the same thing as what they want.

Applying one model uniformly to everybody is faster. It's also how people end up feeling unheard by a process that was supposed to help.

Student mental-health and wellbeing initiatives. Awareness work with students, parents and teachers. Rehabilitation-oriented psychosocial support.

During COVID-19 she contributed to community mental-health work in District Kathua through the Indian Academy of Health Psychology Mental Health Task Force.

Her research paper placed in the top three at the National Conference on Inclusive Education & Psychological Testing in Schools, COE Chandigarh, in 2022.

Healora is what that work became once it had somewhere of its own to live. A practice built around individualised care and the belief that what someone presents with is rarely the whole story.

It pulls together what she learned in institutional, community, educational and private settings, and points it at emotional difficulties, relationships, transitions, behavioural concerns, student wellbeing and the wider psychological ground underneath all of them.

The practice is deliberately wider than a single presenting problem or a single client group. It works with the person in context: their experiences, relationships, circumstances, patterns, and what they're actually able to change right now.

That's the thinking behind Healora. Look past the immediate symptom, understand what surrounds it, and make room for psychological work that's careful, evidence-informed and built for one person rather than a category.